Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I have been riding now for almost thirty years. Needless to say, during that time I have purchased many bikes. Hands down, the people at Iron Valley HD were the nicest, most patient, and friendliest to deal with. Eric and Mike were extremely helpful. In December of 2009 I purchased my first Harley, an FLHTC with a side car. I needed it for my severely disabled young son. I was VERY worried about my ability to handle the sidecar. Eric was very patient with me answering my many questions, even when it meant having to find the answer if he didn't know it himself. It was very refreshing to find someone who is willing to admit they don't know, but then goes the extra mile to find the answer for you. That's the kind of people Eric and Mike both are. Believe me guys, you've made one little boy who has very little joy in his life, EXTREMELY happy when we ride. THANK YOU for that. Paula, who handled the paperwork, was very friendly and helpful too. I have told all my motorcycle friends about the deal I got had IVHD, and the quality people that work there. I will certainly shop there FIRST in the future. Thanks again for a great deal, and for custumer first approach! It is very much appreciated. Don McCurdy from Harrisburg, PA "
By: Don     Harrisburg, PA
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"I just recieved a picture from my FRIENDS at Iron Valley of me on my 03 Duece that I bought a year ago. Again, seems this dealer goes above and beyond for their customers. Happy one year anniversery from your friends at Iron Valley were printed on the pictuere they took a year ago of me when I bought it. It's the little things that make you keep coming back to a DEALERSHIP and IRON VALLEY does them well! Thanks Guys!!!"
By: Ron    East Petersburg, PA
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"Just wanted to thank all involved with my purchase of a 2009 flhtcu, its a great bike and you guys and gals are great also special thanks to Eric and Paula. Great dealer to deal with. "
By: william    mechancsburg, PA
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"i'm just returning to the area after 30yrs in the marine corps. i was working on a hard time hack to get an inspection done and found ivhd in the hog atlas. no worries, no hassles and your service guy jj was a real gem to work with. you found time to get me in, take care of me, and didn't give me an attitude like many other hd shops i've dealt with in the past. you all are certainly more military/veteran friendly than some hd dealers in several "military towns" i've lived in. IVHD IS VET FRIENDLY! "
By: steve    manheim, PA
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"After a very long search and talking with many salespersons I found the Harley I had been looking for at Iron Valley HD. Eric patiently answered all of my questions and made me completely comfortable with the purchase. His extreme patience with the sale and genuinely friendly personality - as well as the helpfulness of all the Iron Valley staff - is why I will recommend to everyone that before they purchase anything they need to go see Eric at Iron Valley Harley Davidson! Thank you Eric - I'm loving the bike! "
By: Mike     middletown, PA
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"Well,once again Iron Valley has proven why they are my favotite Harley Dealer. I was in last week with my brother to pick up some parts I ordered and both John and Eric who were there greeted me by name and asked how I was doing and how my Harley was. It is a pleasant suprise to have people remeber your name and truly care for how your bike and you are doing. That is why Iron Valley sets itself apart from other Harley Dealers. You are not just a customer, you are a friend. Great job guys, that's why I love ya and send all my riding buddies there. Thanks!"
By: Ron    East Petersburg, PA
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"I would like to thank Mike Rintz for the best sale manager i have ever deal with. Mike went out of this way to make sure that the 2004 HD sportster 1200 got on my truck by doing it himself and one of the employee. When i got home the wife, my two daughters, my neighbor, and me. We got the bike off the truck with no problem. I took the 04 sportster for a ride it handles great and i am glad i got his than the other bike. Once again thank you very much Royce"
By: Royce    Rome, PA
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"This winter I had my 05-Softail in for her 35k mile service, also had to special order some parts. The entire process was went extremely smooth. Whether I am in the dealership for service work or just stopping by for "a-cup-a-joe" I am ALWAYS treated very nicely. I am always made to feel right at home, even when I don't spend a dime. It's always a pleasure doing buisness with Iron Valley. "
By: Gus    Palmyra, PA
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"I bought my first Harley, a 2003 FXSTDI 2003 Gold Key Commemerative from Mike in Jan of 2009. Both he and Eric took time to explain not only the bike but what my needs and wants were in a Harley. Both these guys made me feel more at home there then any of the other local dealers I visited. I needed some additional parts and the service department did an excellent job getting me exactly what I wanted. I can not say enough about this dealership. If you want a new or used Harley, see these guys before you buy any place else. Of the 5 dealers I went to, this dealership is the one you need to visit. Thanks Iron Valley! "
By: Ron    East Petersburg, PA
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"The sales staff treats people as family and are more than willing to help with any motor cycle needs. Bought a V-max but fell in love with the V-Rod so I had to go back and get it. Love the bike and really enjoy my new family at Iron Valley. Thanks Mike for calling my wife, without your help and the customer appreciation party I would not have my Awesome V-rod Night rod Special. Peace Tracy D. South Lebanon "
By: Tracy    Lebanon, PA
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"My husband and I are from New York. While we were in PA for car show we saw your dealership and decided to stop by. As soon as we walked in everyone welcomed us and were very polite . My husband has a road kind and we were looking at doing some add ons. We went to the parts counter and david helped us and we got to talking, we told him were we were from and he offered to show us around the dealership. At our dealership here that has never happenend nor at any other dealership. We walked around for a little, and i saw a bike i liked, the parts guy introduced us to the sales man eric . as I am a smaller person eric broke down the basics on a bike for me, he and dave explain to me there are lowering systems that are out there to drop a bike to a level of comfortability for me. after we were done down stairs they informed us on the motorclothes upstairs. we went up and once again welcomed. the girls showed us around and assisted us and it was great. never before has a dealership(that we have been to) taken so much time to make a customer feel like they belong. the staff at iron valley is one of the finest and we truly are looking forward to coming back to visit with yous. you truly bring the old school harley-davidson feel back to life. thank you for a great experiance and we wish yous the best of business during this rough time. but with the people you have,you don't have to worry. thank you Ken and Debra "
By: Debra    Rochester, NY
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"everything was perfect."
By: jeff    ephrata, PA
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By: Michael    Lititz, PA
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"I just to want thank all the people at Iron Valley for making my purchase of a 2009 Harley Street Glide very professional and curtious. Especially Eric Ford and John Brandt. If it wouldn't be for John letting me have his bike that was ordered for him to Eric getting me the accessories that I wanted and Paula helping with financing. This is my first Harley and it's great becoming a Harley member. I will recommend IVH to any one interested in buying a Harley. Thanks again."
By: Jesse    Landisville, PA
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"My compliements to Mike and Paula for the professional attidude with a personal touch. My 2008 "SCREAMING EAGLE" Road King is pure eye candy and power. IRON VALLEY H-D is the palce to go for Harley Davidson motorcycle, service, and parts. My thanks to Charle Jennings for recommending IRON VALLEY just as you said "THE BEST"."
By: Greg    Mt. Wolf, PA
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"Mike was a great help in helping me purchase my 05 Sportster, and Paula was great to work with in helping me finance my bike. Thank you to everyone involved, as a beginer rider buying my first bike I can't be happier!!!"
By: Erik    Lititz, PA
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"my first harley experience has really been everything i have dreamed it would be. Thanks!"
By: Chad    Elizabethtown, PA
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"My wifa and I just purchased an 09 Ultra from Iron Valley HD and what an excellent experience from start to finish. IV had the color and options we were looking for and Mike made us an excellent deal. We would recommend IV and the staff to anyone who appreciates customer service. We left with the reminder from Mike that there is service after the sale. Again to Mike, Lark and Paula - Thanks for making everything so easy and I look forward to my next visit. Dave and Phyllis B"
By: David    York, PA
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By: Lee    WestLawn, PA
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"Iron Valley was a great experience when buying my first Harley. Everyone made me feel like family there and the people that work there make a great team! Don't change anything!! Mike and Paula were awesome and Eric was great too. Lee helped me out behind the parts counter and overall you guys have a customer for life. I will bring my friends to you. Thanks for everything! See ya soon."
By: Christopher    Lititz, PA
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"Any visit left a fantastic impression from the way my two year old daughter was treated to simply being helpful in clothing purchases.Always treated kindly and like we were important and part of the family.My first new bike purchase making my dream come true was handled as well as I have ever been treated by a vehicle salesman.Eric answered any and all questions and never pressured or rushed me in what I wanted.He made my new bike purchase an unbelieveable experience and I have told friends and will always come back to Iron Valley.Thanks again Eric and keep up the great atmosphere your dealership provides. Thanks Bruce Columbia PA "
By: Bruce     Columbia, RI
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"I have just purchased my second bike from Iron Valley and must say this is by far the best dealership yet. I like to think of I-V as my home dealer.It is great the way I am treated by them. My whole buying experance was a pleasure. My wife is thinking of buying a Harley for herself and I know she won't go anywhere else. Keep up the good work and I will see all you great people again soon. Special thanks to Bruce, Dave, Mike and Paula. for making us feel at home every time we visit. : ) "
By: phil "abe" & deb     lebanon, PA
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"i would just like to say thank you to all at iron valley HD for making buying my first bike a great experience and mostly to Eric Ford for helping me get exactly what fits me as a rider. thank you again craig aspril"
By: craig    lancaster, PA
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"Folks at IV are always friendly and helpful. It's great to be welcomed by staff that know you by name and know your riding interests. "
By: Chris    Lititz, PA
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"Ever since I decided to buy my Harley, I have checked out several dealerships. The moment I walked into Iron Valley Harely-Davidson, I knew this is where I would purchase my Harley. The staff was excellent and helped me in every way possible. The salesman (Bruce)took his time and answered all my questions without hesitation. When I mentioned about changing the pipes on the bike to ones I wanted, he had a service tech come out and explain everyhting I would need to do. I never had a service tech anywhere take that much time to explain all the details to me. Sorry I can't remember his name. I purchased a Harley Softail Deluxe and I have been enjoying it ever since. I just want to say thank you to all the personnel at Iron Valley who were involved for all their help, and will be taking my Harley there for everyhting in the future. I also will be recommending them to all my friends. Keep up the excellent work. "
By: Robert    Lancaster, PA
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By: GERALD    DENVER, PA
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"From the moment my wife and I walked through the door until we made our purchase, we were treated like gold. Mike, our salesperson, was helpful through the whole process with the 1000 questions my wife had about the bike we were looking at. We have been shopping for a Harley since October of '06 and had been to 4 other dealerships in the area, and none of them had the personal service that Iron Valley has. Thanks Mike for what I'm sure will be one of the best summers of my life."
By: Harry     Etters, PA
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"I can't say enough good things about Iron Valley HD. Every experience with you has been great. We purchased our first bike from you a little over a year ago. From that time and every time we have visited your dealership since then we have been treated with respect, courtesy and professionalism. We have been to many dealerships in and out of our area and Iron Valley has set and continues to raise the bar for what I expect when I enter another dealership. THANKS!!!!!!!!!! Eric Ford"
By: Eric    Stevens, PA
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"I used to work at another H-D dealer, and because of the bad experience there, I had a real bad feeling about the H-D dealerships. The owner treated his employees, children, and customers like trash. Your team is totally the opposite, and has given me back the faith in the whole H-D experience. You do an awesome job. I travel from Lancaster to have all of my H-D needs met by your team. Thanks again ! ! "
By: Kurt    Lancaster, PA
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"LAST YEAR LEE NEEDED A CHROME OR STAINLESS NUT FOR HIS AIR CLEANER. HE WASN'T EXACTLY SURE IF THE ONE YOUR PARTS SALESMAN HAD WOULD FIT, BUT YOUR SALESMAN TOLD HIM TO TAKE IT HOME AND TRY IT - IF IT DIDN'T FIT, JUST BRING IT BACK OR STOP IN AND PAY FOR IT. NOW, THE PART WASN'T EXPENSIVE AND WE COULD HAVE EASILY PAID FOR IT RIGHT THEN AND THERE, BUT THAT FACT THAT HE TRUSTED US ENOUGH TO DO THAT MEANT A LOT. WE MADE SURE TO RETURN THE NEXT DAY AND PAY FOR IT AND WE WILL CONTINUE TO RETURN TO THIS DEALERSHIP FOR THAT VERY REASON. WE HAVE HAD BAD EXPERIENCES WITH OTHER DEALERS - I ACTUALLY CALLED MIKE'S HD IN SMYRNA, DELAWARE ON THE WAY HOME FROM OCEAN CITY AND ASKED IF THEY HAD A BATTERY FOR A SOFTTAIL (I WAS BROKE DOWN ON THE SIDE OF THE ROAD) AND HAD THEM ASK ME IF THAT WAS A HARLEY - IMAGINE THAT! I HAVE ALSO TRIED TO RETURN DEFECTIVE MDSE (NOT PARTS - BUT A COLLECTIBLE PUZZLE)AT LANCASTER HARLEY (WITH A SALES RECEIPT) AND HAD THEM REFUSE TO TAKE IT BACK (WHICH TELLS ME HOW IMPORTANT MY BUSINESS IS TO THEM!)."
By: GAIL    NEW HOLLAND, PA
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"DEALERSHIP MANAGEMENT & STAFF CUSTOMER FRIENDLY AND ORIENTED. I HAVE REFERRED FELLOW RIDERS TO THIS DEALER FOR PARTS, SERVICE AND SALES. KUDOS TO MIKE, JJ & RALPH FOR WORKING CLOSELY TO INSURE I GOT THE NEW BIKE OF MY DREAMS!"
By: FRED     MECHANICSBURG, PA
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"I live in E-town and theres about 5 dealerships within 1/2 ride of my house, whenever I need something motorcycle related I come to your shop first. The people are knowledgable, friendly, and helpful. The parts and accessories department is well stocked and always has the latest products from the motor company. I once came there to buy some new grips and footpegs for my 2002 FXD, but there was only one set of pegs like I wanted and I needed two sets, so instead of sending me away and having me come back at a later date for the second set, the salesman took a set off a new bike that was on the showroom floor and sold them to me. Thats good customer service! Thank you."
By: Boe    Elizabethtown, PA
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"I'm sure all the other slots on the survey will be 5 star as soon as I get the chance to use them. My best compliment would have to be that they made me feel at home!"
By: Eric    Elizabethtown, RI
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"I wish you had higher than 5 on here, there is NO dealership that I have EVER worked with could build the bike that you guys did. My new FLSTH exceeds all of my dreams. Thanks to the diligent efforts of Dave, Jed, and John, you work as a great team, and I won't go ANYWHERE else for my HD needs! Your the BEST!!!"
By: Judy    York, PA
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"There are dealerships that have been in business much longer....but I have never been to one that has as much heart. Every department has great people who not only know their products, they know their customers. Keep up the fantastic job! Thanks for everything you have done for me and my wife, we love our bikes!"
By: George    York, PA
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"Everyone is always very helpful and freindly. Keep up the good work!"
By: MICHAEL    EPHRATA, PA
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"My son bought his XB9R at IV and was treated great by Dave. The next month I was looking for a bike. Dave found my 05 Ultra in the colors I wanted and got it in for me. When I had a problem with my Ultra, IV picked it up at my house, fixed it and dropped back off at my house. IV is a dealer I highly recommend. "
By: Jamie    Landisville, PA
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"You all treat me right everytime I'm there!! Thanks....and see you soon. Curt Ruhl"
By: Curt    Denver, PA
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"This dealership rocks! I always know where to go if I am looking for some cool clothes, just stop in and see Kate in MotorClothes and you are bound to leave looking like a true rider! Dave helped me find a bike that was perfect for me without trying to sell me the dealership. Thank you for making my buying experience a good one and I can't wait to come out for your next event!"
By: Anonymous    Lebanon, PA
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